|
FEATURES ONLY AVAILABLE IN OUR ENTERPRISE VERSION:
|
| |
Multiple administrators, unlimited.
|
| |
Toggle AVAILABLE/AWAY status for all administrators.
|
| |
View all available Live Advisors.
|
| |
Manual OR automatic log-off of any administrator, based on the session management time variable.
|
| |
TRACK EVERY VISITOR ON YOUR WEBSITE! See IP Address, Referring URL(if any), Page visitor is on, and amount of time on page (main administrator only).
|
|
FEATURES AVAILABLE IN BOTH PROFESSIONAL AND ENTERPRISE VERSIONS:
|
| |
Optional graphic to let customer know whether or not
support is online and available to assist them. If not, they can leave a message for support.
|
| |
Instant update of the screen when customer or support posts a message. No delays when posting. |
| |
Logs off customer on exit |
| |
Tracks current page customer is on |
| |
Audio alert with every new chat pop-up |
| |
Auto or manual pop-ups |
| |
Auto hyperlink when a link is typed |
| |
>>More
Features |